Shipping policy

hipping & Delivery FAQs

 

1. How long will it take to get my order?

  • Answer: We know you're excited to get your new t-shirt! Orders typically take 1-3 business days to be processed and shipped. Once shipped, delivery times vary depending on your location:

    • Standard Shipping: [e.g., 5-7 business days]

    • Expedited Shipping: [e.g., 2-3 business days]

    • Please note: Delivery times are estimates and may be affected by holidays or carrier delays.

2. How much does shipping cost?

  • Answer: Shipping costs are calculated at checkout and are based on your location and the shipping method you select. We also offer free standard shipping on all orders over [e.g., $75]!

3. Do you ship internationally?

  • Answer: Yes, we do! We ship to many countries around the world. Please note that international shipping costs and delivery times will be higher, and you may be responsible for any customs duties or taxes imposed by your country.

4. How can I track my order?

  • Answer: Once your order has been processed and shipped, you will receive an email with your tracking number. You can use this number to track your package on the carrier's website [e.g., USPS, FedEx, UPS]. Please allow 24-48 hours for the tracking information to update.

5. What should I do if my tracking information isn't updating?

  • Answer: It can sometimes take up to 48 hours for tracking information to appear in the carrier's system. If you still don't see an update after this time, please contact our customer support team with your order number, and we'll be happy to help you.

6. My package says "Delivered" but I haven't received it. What should I do?

  • Answer: We're sorry to hear that! We recommend checking with your neighbors, your front porch, or any secure location where the package may have been left. If you still can't find it, please contact the shipping carrier directly. If the issue is not resolved, please reach out to us with your tracking number, and we will do our best to assist you.

7. Can I change my shipping address after I've placed my order?

  • Answer: We process orders very quickly, so we can't guarantee a change of address once the order has been submitted. If you need to change your address, please contact us immediately at [e.g., your email address or contact form]. We will do our best to accommodate your request, but if the order has already been shipped, we will be unable to change the address.

8. What happens if my package is lost or damaged?

  • Answer: We take great care in packaging our products, but in the rare event that your package is lost or damaged, please contact us as soon as possible with your order number. We will work with the shipping carrier to resolve the issue and ensure you receive your order in perfect condition.